Can''t login into shopify because of the Authenticator app.
Hello,> > A couple days ago we launched our first webshop and have been hit with a very big problem. We can''t login to our account because we had a 2 step security which we never
Query in GraphQL for customer account login
Hello Shopify Community! I''m trying to implement a customer login flow where customers can log in using a one-time 6-digit code sent to their email. I want to know how I can query Shopify''s
Locked out of my Shopify account, PLEASE HELP
A Shopify store owner is locked out of their account after switching phone carriers. The two-factor authentication (2FA) system continues sending verification codes to their old, inaccessible
Why can't I access my Shopify admin login page?
Topic summary Multiple users report being unable to access their Shopify admin login page, encountering blank white screens labeled "CS System" instead of the login interface. The
Can't Log In, Garbage Customer Service
Is there any way to actually get in touch with customer service? The chatbot can''t help with my problem, the phone number is disconnected, and the email I got back from the support email
Why can''t I log into my ecommerce account using Google?
I''ve been trying to login into my Shopify account but I can''t. It keeps redirecting me to the sign in via Google account. When I click my Google account, it refreshes the page and asks me to
Changing "Log in" in the accounts
Main issue: A merchant wants to change the default "Log in" text on the Shopify customer login page to clearer wording (e.g., "Open your account" or "Enter your account") because
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